West Midlands Trains: Under-fire rail firm must invest £20m extra on services
Image caption West Midlands Trains said it would soon confirm “discounts covering February half-term and beyond” to compensate customers The government has told West Midlands Trains (WMT) it must spend an extra £20m improving services and reducing delays following “poor performance”. The firm saw its satisfaction levels plummet last year after cancellations and delays, including […]
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